Spa Associate- Sales and Customer Service
Full Time • St Louis Park
Are you passionate about helping people improve their wellness? If you enjoy working in a positive team environment that rewards excellent customer sales and service explore opportunities at our Spa!
The Spa Sales Associate plays a key role in hosting our clients through a relaxing and rejuvenating experience as well as promoting and marketing the Hand & Stone Lifestyle Program as an effective approach to improving health and wellness.
Qualified candidates must have strong customer service and selling skills and be exceptional at connecting with and truly caring about our clients. Our ideal candidate has a passion for health and wellness, strong problem-solving skills and a successful sales and/or customer service track record.
HAND AND STONE - Offering an oasis from life’s extreme demands, Hand and Stone delivers high quality spa experiences that replenish body, mind and spirit at affordable prices. We are passionate about promoting optimal health and well-being as well as offering a collaborative environment for our employees to thrive
- Beautiful spa in a flourishing upscale life style center - Voted Best Spa, St Louis Park 2 of our 2 1/2 years of operations!
- Competitive wages plus commissions, incentives and bonus
- Employee rewards program/employee referral bonus
- Employee discount programs
- Professional sales training and experience
- Flexible schedule
- Growth opportunities
REQUIREMENTS and SKILLS
- Excellent customer sales, promoting and customer service skills
- Experience with Retail, Marketing and/or Membership sales
- Exceptional communication, phone and presentation skills
- Ability to truly connect with clients with a passion for helping them achieve their service goals
- Ability to book services and proactively manage the scheduling of clients
- Millennium Software experience a Plus!
- Multitasking while maintaining a sense of calm in a busy environment
- Possess a friendly and positive attitude with strong problem-solving skills
- Accountable self-starter willing to take initiative
- Maintain a professional and clean work environment & appearance
- Work collaboratively in a team environment
Sales: 2 years
Customer Service: 2 years
At Hand and Stone, Opportunity Knocks.
Over 500 locations open across the U.S.
We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.
Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
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Career Advancement Opportunities
Flexible Schedule
Sense of Community Culture
Employee Rewards Program
In-house contests and bonus opportunities, Employee referral bonuses
Continuing Education
Hands-on training, Continuing education reimbursement, Tools for Touch© CE webinars
Discounts
ABMP professional insurance offered at an additional discount, Massage Magazine Insurance Plus and Beauty Insurance Plus discounts, Deeply discounted Verizon® Wireless cellular plans, Child care